AccountSonarAll accounts

Company profile

UPS

Logistics and Supply Chain Management · Atlanta, Georgia, USA · ups.com

United Parcel Service (UPS) is a global leader in logistics and package delivery, operating in over 200 countries and territories. The company focuses on customer-centric strategies, employee engagement, innovation to drive growth and efficiency.

Strategic priorities

Customer First

Enhancing customer experience by removing friction points.

UPS aims to provide a frictionless customer experience by focusing on speed and ease.

Company Profile

People Led

Fostering a positive employee culture to drive performance.

UPS is modernizing its values-based culture to encourage employees to bring their authentic selves to work.

Company Profile

Innovation Driven

Leveraging technology to improve operational efficiency.

UPS is using world-class technology and ingenuity to achieve operational excellence.

Company Profile

Sustainability

Addressing environmental challenges through responsible practices.

UPS has a long history of being a responsible member of local communities, focusing on sustainability issues that matter to stakeholders.

Company Profile

AI program

UPS is integrating artificial intelligence to enhance logistics operations, including the rollout of RFID sensing technology across its U.S. package network for real-time tracking and improved reliability.

Technology posture

UPS is modernizing its IT infrastructure and data centers, focusing on digital transformation and cloud services to drive business innovation.

Cloud
4/5
AI
4/5
Data
4/5

UPS is collaborating with NTT DATA for digital transformation and modernization, including AI and cloud services.

Technology vendor categories

Cloud
NTT DATA
AI
DeliveryDefense, iRemedy
ERP
Epicor, NetSuite
CRM
n/a
Security
n/a
Network
n/a
DevOps
n/a

Recent developments

Sources

Get the full sourced brief on UPS

This is a neutral public preview. Sign in to generate your own personalized brief, with stakeholder angles, talk tracks and where your solution fits, tailored to how you sell.

Generate a full brief

Your first brief is free, no card required.

Evidence confidence 90/100. Generated 2026-07-08 from public sources.